Summary | AWARE Series

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PublicAWARE eLearning Course

Introduction

Introduction to PublicAWARE (0:59)

Understanding Customer Care & Interpersonal Skills

Customer Care (1:53)
Interpersonal Skills - Case Study
Customer Care Quiz

Managing Corporate Image

Corporate Image (2:33)
Corporate Image - Case Study
Corporate Image Quiz

Managing Conflict

Conflict (3:48)
Conflict Quiz

Working With Vulnerable Road Users (VRUs)

Introduction To VRUs (1:40)
Managing VRUs (1:32)
Individuals With Disabilities (1:21)
VRUs Quiz

Effective Communication

Effective Communication (2:39)
Effective Communication - Case Study
Effective Communication Quiz

Equalities Act

Equalities Act (1:19)
Equalities Act - Quiz

Health & Safety When Working With The Public

Health & Safety (1:08)
Health & Safety Quiz

Our eLearning Courses

The AWARE Series eLearning Academy (0:34)

Course Summary

Summary (0:47)
Final Assessment

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